Frequently Asked Questions
Everything you need to know about shopping with KTS fashion.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries, depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order is shipped, you will receive an email with a tracking number and a link to trace your package in real-time.
Are your clothing materials sustainably sourced?
At KTS, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.
Do you offer international shipping?
Yes, KTS ships to over 50 countries worldwide. Shipping costs and delivery times vary by region and are calculated at checkout.